Practical Strategies for Effective Negotiation Training

"Negotiate Like Your Life Depends On It"

“INTRO TO NEGOTIATION: BUILDING CONFIDENCE AND SKILLS,” delivers practical strategies drawn from crisis negotiation, teaching participants how to “negotiate like your life depends on it.”

Participant Outcomes:

Building Trust Through Respectful Communication: Participants will learn how to approach conversations with professionalism, integrity, and empathy. By treating negotiation as a collaboration (not a confrontation) and upholding ethical standards, they will strengthen relationships, foster mutual respect, and build long-term credibility in any setting.

Listening to Understand, Not Just to Respond: Through active listening and mirroring techniques, participants will gain the ability to truly hear others. These tools help clarify intent, reduce misunderstandings, and make others feel valued — skills essential in both personal and professional relationships.

Turning “No” into a Constructive Conversation: Participants will discover how to respond productively when faced with hesitation or resistance. By reframing “No” as an opportunity to uncover underlying concerns, they will become more adaptable and solution-oriented in their daily interactions.

Guiding Conversations with Emotional Intelligence: Participants will learn how to label emotions and use calibrated questions (starting with “What” or “How”) to guide conversations toward resolution. These skills foster calm, collaboration, and shared problem-solving in challenging situations.

About the Instructor

RJ Boatman’s distinguished career spans over four decades of leadership and public service at the municipal, county, state, and national levels. He has served in key roles including Chief of Police, Federal Task Force Director, Emergency Management Coordinator, State Education Director, Adjunct University Professor, Chief Government Officer, and Magistrate/Judge. He is a graduate of the Law Enforcement Management Institute of Texas, the Department of State Diplomatic Security Services Academy, the DEA Drug Unit Commanders Academy, the FBI Command College, and the Secret Service Dignitary Protection Course. He holds degrees from Sam Houston State University and Dallas Theological Seminary, and earned a Doctor of Jurisprudence from Purdue University.

Judge Boatman is a graduate of the inaugural class of the FBI’s Hostage Negotiation Training Program at Quantico and has participated in more than two dozen critical negotiation events, including several high-profile hostage recoveries. He currently serves as Executive Director of the Center for Threat Assessment and Behavioral Intelligence.

To book a training for your company, agency, or organization, contact: Support@TABISystems.org, or call 281.916.8228

TABI offers a full spectrum of advanced security solutions, including cutting-edge technologies such as analytical video surveillance, electronic access control, and emergency notification systems. Our crisis communication platforms and professional security services, delivered by highly trained off-duty law enforcement personnel and dedicated security experts, enable swift, effective responses to emergencies.

Learn more: TABISystems.org